Decoding the BlackBerry State Database

So we all know that state database correlates the messages in the mailfile with the messages on the BlackBerry. The way it does this is by creating a separate entry in the state database for each email the BES sees in the mailfile. Each of these entries has exactly the same UNID as the original email in the state database.

Now I am trying to decode the MessageState field in the state database entries. Searching through my own state database, I find all of the following various "state codes" under the MessageState field:

0
1
2
3
4
5
7
8
9
10
13
14
17

That's alot of "states" a message can be in!

I have started testing and have determined the first couple:

2: Email has been queued / sent to wireless network but not received by device yet
3: Email not redirected to handheld (redirection disabled)
4: Email has been delivered to device

It will be tough to figure out the rest, though! I will update this doc as I discover them...

Remove IT Policy - New Feature of 4.1 SP4 / OS 4.2.2

We now have an easy way to remove the applied IT Policy from a handheld, which was previously locked to the device even after you wiped it.

If you have 4.1 SP4 and a device with OS 4.2.2 or greater, here is how to remove the IT policy and set the device to a true factory default state:

1) Create a new IT policy (or modify an existing policy) and set the Remote Wipe Reset to Factory Defaults setting in the Security Policy group to True



2) Assign this IT policy to a particular user account
3) Send the command "Erase Data and Disable Handheld"



4) Verify receipt of command by device under "IT Policy Status"